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Frequently Asked Questions

After you’ve bought a voucher

So, you’ve ordered a Lydd Aero Club Voucher (either via this web site or directly at the Club) - what happens now?

Firstly, It is the Club’s intention to ensure anyone receiving a voucher has the best possible experience. The voucher system gives them the opportunity of booking their lesson any time over the following 6 months so they can choose either a day and time that suits them or wait for a good weather “window”.

When booking think how long it will take you to get to Lydd Airport. It’s not far off the M20 but you may be travelling some distance and want a booking later in the day. Tell us when you book.

The flying of light aircraft, particularly with a first flight pilot, is very weather dependant. We always advise recipients when their chosen day arrives to phone before leaving home to check their flight should go ahead.

For various reason many leave their booking until the Voucher has almost expired and then, due to weather or lack of time, have to rush their booking and may not get the best out of it. So, BOOK as soon as you can. If your first booking is “weathered-off” then it can be postponed to another day suitable to you.

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The Voucher Process:

1. A pack will be made up consisting of an advice leaflet telling the budding pilot what they can expect during their Trial Lesson, the conditions of sale, and the Voucher in the form of a card with spaces left for the recipients name and suitable message. The pack normally goes out on the day of your order by first class post.

2. Some people buy the voucher for themselves but many buy it as a gift and find the voucher card all that is needed for presentation.

3. After receiving the voucher the recipient should decide on a date and time as soon as possible thereafter to make their booking. Buying a voucher fixes the price for 6 months but it must be used before the expiry date shown on the voucher

4. On the chosen day PHONE before leaving home. Many factors may delay or postpone your flight although every effort is taken to get you into the air and enjoy your day.

5. There is usually ample parking at Lydd Airport (directions on the “Find us” page of this website). Proceed to the front entrance. Once inside, turn immediately left and follow the signs to Lydd Aero Club.

6. On welcoming you at the Club you will first be asked to “sign in” and then introduced to your Flight Instructor.

7. A briefing follows. The Flight Instructor will tailor this to the prospective pilot’s requirements. Many will want to know everything with a view to obtaining a private pilot’s licence and even going on to a professional career, others will be there just to enjoy the ride and the scenery during their experience day. If you are interested in any particular aspect - just ask!

8. Once in the aircraft and after a further short briefing the Instructor will undertake whichever “Lesson” has been chosen.

Finding Lydd Aero Club at the Airport

There are 2 Flying Schools at Lydd Airport. Follow our guide to find us from the car park. In brief: enter the main entrance and turn immediately LEFT where there is a sign to Lydd Aero Club. Follow the signs through the Pilot’s Entrance then into the Club. The route is well sign posted. Further details on the “Find Us” tab under the “Questions” tab on main menu above.           

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Size Matters?

Height and weight of prospective pilots is very important. If the person (or group using the 4 seat aircraft) who intends to fly are above average weight then the Instructor needs to know well in advance. Tell the Club when you book the flight. Aircraft weights can be adjusted (by reducing fuel, etc.) to accommodate most people but there are limits. If in doubt - ask!

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When can I fly?

The Club operates 7 days a week for 363 days a year so they have plenty of time to “fit it in”. The main difficulty as described above is The Weather. Strong winds, poor visibility, low cloud, etc., will all affect a first flight by someone we hope will both enjoy the lesson and perhaps want to go on and get their licence to fly.

What to wear?

Something comfortable but not bulky! You will not be cold once in the plane but something thin and windproof is often a good idea when going across the tarmac. For the ladies trousers may be preferable when climbing into a light aircraft. Shoes should not be too heavy but no “flip flops” or high heels - please.

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Conditions relating to Vouchers

Vouchers are valid for 6 months from the date of issue and the expiry date is shown on each individual voucher.

All vouchers must be used before the expiry date. Vouchers are normally non-refundable.

Once a trial lesson is booked an appropriate aircraft and instructor will be reserved. To cover these costs any cancellations or amendments by the customer may be subject to the following charges: over 48 hours before booked flight - No Charge. 24 – 48 hours before booked flight 25% surcharge. Under 24 hours before booked flight 50% surcharge.

Lydd Aero Club may be required to cancel or re-schedule a Trail Lesson due to weather, safety or technical reasons. In such instances no cancellation charges shall apply and the Club will make every effort to re-book the flight to the customer’s new requested date and time.

Other Brands of Gift Voucher

We accept valid  VirginVirgin Vouchers  and Acorne Vouchers

“Flying Experience Gift Vouchers”. These are normally for experiences similar to our “2 seater aircraft x 30 minutes flights”

We can also upgrade these vouchers to fly in 4 seater aircraft if you wanted to take a friend or two.

Please have your Serial Number, PIN code and expiry date ready when telephoning to book your flight. Your voucher must be valid (in date) at the time of the flight.

If you require an upgrade to a longer flight or aircraft (so you can take a friend) we are happy to take payments at the time of booking.

Age limits

The main limitation is whether the prospective pilot can reach the controls comfortably. For the Experience flights there is no formal limit. However, if you want the flight to count towards a licence then you need to be 14 years of age or more. Those taking up flying later in life may need to consider whether they are in sufficient good health.

If the Trial Lesson “pilot” is 14 year old or under we are required to have a parent or authorised guardian in the aircraft. You therefore need to book a four seat aircraft so that the parent of guardian can accompany the young person in that aircraft.              

Bring a camera?

Yes, you can bring a camera and use it both on the ground and in the air.

A friend or member of family accompanying you may also be able to come to the aircraft if time permits.

If using the camera on you mobile phone please switch it to “flight” mode.

Want a flight that doesn’t match anything you’ve seen here?

Please ask - We try to accommodate most requests.

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